We are seeking a detail-oriented Service Support Officer to provide operational and administrative support within the repricing application process. The candidate will work closely with relationship officers to manage data entry, coordinate documentation, and support reporting functions.

Mandatory Skill(s)

• Must have proficiency with MS-Office;
• Must have experience with data entry and handling administrative tasks;
• Strong organizational skills to manage multiple reporting deadlines;
• Must have the ability to prepare MIS reports, monthly reports, and presentation decks accurately and promptly;
• Good communication skills to follow up directly with customers on outstanding documents.

Desirable Skill(s)

• Prior experience supporting repricing applications or similar financial operations;
• Exposure to customer-facing follow-ups and documentation processes;
• Basic knowledge of banking or mortgage operations is a plus.

Responsibilities

• Support Relationship Officers in handling data entry for repricing applications;
• Assist in collating documents for repricing applications and follow up directly with customers on any outstanding documents;
• Provide administrative support to admin staff, including the preparation of MIS reports using Microsoft Excel and PowerPoint presentation decks;
• Assist in the preparation of monthly reports and presentation decks for internal stakeholders;
• Ensure timely and accurate preparation of daily, monthly, and yearly reports for management using Microsoft Excel, PowerPoint, and Word.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Sanjana Meduri Venkata at sanjana.m@sciente.com quoting the job title.