This role is Focused on safeguarding the bank’s reputation through compliance and strong stakeholder relationships, with expertise in onboarding, data maintenance, and CDD for individuals and corporates.

Mandatory Skill(s)

• Must have strong coordination and stakeholder management skills, engaging with teams such as COO, KYC, Legal & Compliance, and FCSS, such as complex account documentation review cases;
• Monitor, track, and escalate accounts or transactions with documentation gaps or approved exceptions to ensure management visibility and prompt action;
• Must have ability to Prepare and manage various reports such as daily reports, exception reports, aging reports and ensure timely follow-up;
• Efficient and precise processing of service requests and client instructions for static data updates and account openings in ICOS, Avaloq, and CICSH systems;
• Coordinate directly with the Front Office for any rework and monitor to ensure all service requests and client instructions are processed promptly without delays.

Desirable Skill(s)

• Able to manage high workload and tight deadlines independently in a fast-paced environment;
• Collaborate with team to prevent delays and meet service level expectations.

Responsibilities

• Skilled and knowledgeable in various corporate entity structures, their associated documentation requirements, and account structuring practices;
• Documentation review for client onboarding and static data maintenance and transactions documents;
• Support the delivery of team KPIs and objectives while managing various responsibilities and ad-hoc projects assigned to the team;
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead;
• Demonstrates keen attention to detail, along with strong analytical, communication, and writing skills;
  Capable of thriving in a fast-paced environment, demonstrating resourcefulness and a strong willingness to learn and adapt;
• Must Ensure timely handling and processing of all business documentation requests in accordance with agreed SLAs.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Shilpi Gupta at Shilpi.G@sciente.com quoting the job title.