We are seeking a Service Support Officer to join a leading banking firm on a 12-month contract. The role involves supporting relationship managers with repricing applications, document management, and preparing management reports and presentation decks. This is a great entry-level opportunity for candidates with strong administrative and reporting skills.

Mandatory Skill(s)

• Diploma or Degree in Business, Finance, or related discipline;
• Must have excellent organizational and administrative skills;
• Must have 1-3 prior experience in financial / banking operations or support functions;
• Strong proficiency in Microsoft Excel, PowerPoint, and Word;

Desirable Skill(s)

• Ability to prepare management reports, MIS dashboards, and presentation decks;
• Strong attention to detail and ability to meet reporting deadlines;
• Willingness to support both data entry and administrative tasks.

Responsibilities

• Support relationship officers in handling repricing applications, including data entry and document collation;
• Follow up with customers to obtain outstanding documents and ensure completeness;
• Provide administrative support to the team, including preparation of MIS reports and presentation decks;
• Assist in generating monthly reports and compiling materials for management reviews;
• Maintain accurate reporting for daily, monthly, and yearly requirements;
• Ensure high accuracy and timeliness in all deliverables.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Sarah Sevilla at sarah.s@sciente.com quoting the job title.