The role focuses on supporting Calypso, managing incidents and user requests, ensuring smooth production operations, and driving continuous improvements. The ideal candidate will have strong Calypso expertise, a solid understanding of financial instruments, and proven experience in post-trade support within Capital Markets.
Mandatory Skill(s)
- Must have 7+ years hands-on experience with Calypso (Back Office), preferably on Calypso v16;
- Must have in-depth knowledge of Calypso back-office functionalities, including Engines, Events, Filters, Reporting Framework, and Scheduled Tasks;
- Proficiency in Messaging (Swift), Transfers, Settlement Delivery Instructions, Accounting, Pricers, Workflows, and Reconciliation is essential;
- Strong understanding of financial assets (FX, Money Market, Cash) and the trade lifecycle;
- Experience with regulatory reporting such as MMSR);
- Willingness to participate in on-call rotation (night/weekend support).
Desirable Skill(s)
- Knowledge of capital markets technology trends (API, cloud, automation, AI);
- Experience in problem management and process improvements;
- Ability to write and maintain programmable code (Java or similar);
- Experience mentoring junior team members.
Responsibilities
- Provide Level 2 support for Calypso back-office users;
- Investigate, resolve, and communicate incidents promptly;
- Act as the main point of contact for user requests and escalate when necessary;
- Coordinate cross-team incidents and propose long-term solutions;
- Implement application monitoring for proactive issue detection;
- Supervise daily and monthly batch processes to ensure timely resolution of issues;
- Generate operational and data quality reports;
- Automate manual processes to improve efficiency;
- Collaborate with build teams to implement bug fixes and enhancements;
- Maintain knowledge bases and conduct training sessions for users;
- Coach junior team members and foster knowledge sharing;
- Perform release testing, validation, and production deployment;
- Analyze application performance and propose optimizations;
- Participate in weekend production releases on a rotational basis;
- Write and maintain application code as per technical specifications.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Shabnam Khan at shabnam.k@sciente.com quoting the job title.
