We are seeking a meticulous and proactive ID Administrator to manage and maintain user accounts across IT applications. The ideal candidate will support user onboarding/offboarding, handle account access issues, and password reset related issues.
Mandatory Skill(s)
- Diploma or Degree in Information Technology, Computer Science, or a related field;
- Has 1–3 years of experience in IT support related work;
- Must have prior experience in IT administration, such as user access management, identity and access management (IAM), or related areas;
- Must have experience with Active Directory and user provisioning tools;
- Basic understanding of IT security and access control best practices;
- Participate in standby/on-call support including weekends, to address urgent ID-related issues;
- Good communication and problem-solving skills.
Desirable Skill(s)
- Familiarity with ITIL practices;
- Experience with IAM tools and automation scripts.
Responsibilities
- Part of the IT Support to administer and manager IT user accounts;
- Support onboarding and offboarding processes by creating, updating, and deactivating user accounts;
- Create and maintain Active Directory (AD) and application-level user accounts;
- Assist in troubleshooting and resolving account-related issues;
- Assist in compiling and executing periodic reviews of user accounts to ensure accuracy and compliance;
- Conduct account reviews to identify any discrepancies or issues;
- Communicate findings and follow-up actions clearly and effectively to relevant stakeholders.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Nisha Kumari at nisha.k@sciente.com quoting the job title.
