We are seeking a highly skilled and experienced CIAM Architect/Engineer with a strong background in Customer Identity and Access Management (CIAM) solutions. This role involves the end-to-end design, development, implementation, and integration of CIAM platforms in both on-premises and cloud environments.
Mandatory Skill(s)
- 5+ years of hands-on experience in CIAM design, development, and implementation;
- Proven experience developing and executing CIAM roadmaps and leading cross-functional teams;
- Expertise in CIAM platform establishment across on-prem and cloud (AWS, Azure) environments;
- Experience in onboarding/integrating customer applications to CIAM platforms;
- Hands-on with CIAM use cases such as; User Registration, Social Login, Progressive Profiling,Privacy & Consent Management;
- Expertise in designing/implementing Third-Party Integration via Federation (SAML, OAuth, OIDC);
- Strong experience in customer data and credential migration strategies and execution;
- Proficient in CIAM policy setup, audit compliance, and governance framework implementation;
- Deep understanding of identity technologies & standards; LDAP, certificates, SAML, OAuth, MFA, Adaptive Authentication, FIDO, WebAuthn, Passwordless authentication;
- Knowledge of Risk-Based Authentication and fraud prevention techniques;
- Strong background in API Access Management;
- Experience with identity proofing, fraud detection, and verification technologies;
- Expertise in leading CIAM platforms; Auth0, Okta, ForgeRock, Ping Identity;
- Experience working in cloud-first environments;
- Working knowledge of Agile methodology and secure software development practices;
- Strong knowledge of web protocols (XML, SOAP, JSON, REST);
Desirable Skill(s)
- Hands-on experience with programming languages like Java, JavaScript, and relevant development frameworks;
- Experience with directory services like LDAP, Active Directory;
- Familiarity with DevOps tools and REST API development;
- Ability to influence technical teams to implement cohesive CIAM experiences;
- Strong interpersonal skills to collaborate across departments and build stakeholder relationships;
- Experience working in large-scale enterprise environments with cross-team influence;
Responsibilities
- Lead the design and architecture of CIAM solutions to support secure and seamless customer experiences;
- Establish and maintain CIAM platforms in hybrid environments (cloud & on-prem);
- Collaborate with business and technical stakeholders to implement tailored CIAM capabilities;
- Develop and implement custom user journeys using CIAM features (e.g., MFA, consent management, social login);
- Onboard diverse customer-facing applications to the CIAM platform ensuring security and scalability;
- Define and enforce CIAM governance models, including access policies, audit, and compliance;
- Drive integration strategies with external identity providers and third-party systems using federation standards;
- Create and execute strategies for secure migration of user credentials and identity data;
- Monitor and enhance API access controls and fraud detection capabilities;
- Collaborate with security, development, and operations teams to align CIAM solutions with business goals;
- Stay updated on CIAM trends, emerging technologies, and compliance requirements.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Dharshini Kumar at Dharshini.K@sciente.com quoting the job title.
