Business Technology Jobs

Business Analyst-Life and Health Insurance Operations

We are seeking an experienced Business Analyst with a strong background in life and health insurance operations. The role involves analyzing business needs, gathering requirements, facilitating workshops, and collaborating with stakeholders to deliver effective solutions. 

Mandatory Skill(s)

  • Must have bachelor’s degree in a relevant field;
  •  Must have minimum 8 years of experience in business analysis within the insurance industry;
  • Must have extensive knowledge of insurance, with a strong focus on policy servicing and/or claims operations;
  • Must have strong understanding of Agile methodologies and proficiency in JIRA and Confluence;
  • Must have excellent communication (written and spoken English) and stakeholder management skills;
  • Must have strong problem-solving, analytical thinking, and attention to detail;

Desirable Skill(s)

  • Experience as a domain SME in delivering key projects using Agile;
  • Ability to work as part of a high-performing team (Business/Tech BAs, Developers, Product Owners);
  • Self-motivated, capable of multitasking and working under pressure;
  • Familiarity with UX/UI collaboration and design feasibility assessment;

Responsibilities

  • Conduct analysis and facilitate workshops to define business requirements;
  • Gather and document requirements from business units and write detailed user stories;
  • Collaborate with stakeholders to prioritize requirements based on business value;
  • Partner with UX/UI team to ensure usability and accurate requirement translation;
  • Assess feasibility of design, features, and proposed solutions;
  • Facilitate grooming sessions with development teams;
  • Act as a liaison between business units and delivery teams, ensuring smooth communication;
  • Support the delivery of initiatives across markets within an Agile framework.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Sophia Samouvelou at sophia.s@sciente.com quoting the job title.

Sophia Samouvelou
Technology Recruitment Specialist (APAC)