Looking for Computer Operator who is responsible for responding to console messages and handling peripheral devices such as printers, tape drives, etc., in compliance with standards, policies and standard operating procedures. Assist on IT project implementation.
Mandatory Skill(s)
- 4+ years of experience in data center or system operations;
- Strong hands-on experience in AS/400 operations;
- Familiarity with Control-M, AWS Cloud, and Windows PC environments;
- Diploma or above in Computer Science or a related field;
- Willingness to work 24/7 rotating shifts.
Desirable Skill(s)
- Experience with Microsoft Azure environments;
- ITIL v3 Foundation Certification (preferred);
- Strong interpersonal and communication skills for handling internal teams and external service providers;
- Incident management and escalation capabilities;
- Experience supporting multi-country IT setups (APAC).
Responsibilities
- Operate the Cloud environments in compliance with standards, policies and Standard Operating Procedures;
- The provision of overnight and weekend production batch/output processing and related problem resolution;
- Managing the backup systems, tapes management, filling and maintaining printers;
- Ensuring all changes within or affecting the computer room space are effectively evaluated for the potential impacts or risks to cloud operations from proposed changes to production and development systems;
- Assist on special projects implementation, support and coordination with the IT project teams;
- Notifying the participants in the incidents related to Cloud operations in a timely and appropriate fashion;
- Deliver services in compliance with SLA and meeting service targets;
- Support Business Unit & other Group Initiatives;
- Support Control-M, AWS Cloud, Media Management and Core system;
- Compliance to IT Risk & Security policies;
- Facilitating the resolution of issues related Cloud operations.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Dharshini Kumar at Dharshini.K@sciente.com quoting the job title.
