We are seeking a Technical Trainer with strong eLearning expertise and the ability to simplify complex CCTV and security technologies into engaging learning experiences.

Mandatory Skill(s)

• Must have 3-5 years of experience in technical training and eLearning, with strong knowledge of CCTV/security technologies.
• Strong command of Microsoft Office tools, especially Word, Excel, PowerPoint and Teams;
• Hands-on experience with Articulate 360 (including Storyline) for eLearning development;
• Working knowledge of Learning Management Systems (LMS) and online training best practices;
• Solid understanding of IT fundamentals, including basic networking and Windows environments;
• Excellent communication, organisation and time management skills;
• Confident and engaging presenter with strong public speaking ability;
• Good understanding of CCTV, surveillance and related security technologies;
• Comfortable working in 24/7 operational environments;
• Willingness to travel domestically and internationally as required.

Desirable Skill(s)

• Proven experience in technical training or similar educational roles;
• Background in the CCTV, security or surveillance industry;
• Experience working in customer-facing environments with diverse technical skill levels.

Responsibilities

• Create engaging, high-quality training content that simplifies complex technical concepts, product features and business processes;
• Design interactive eLearning modules using tools like Articulate 360 and Storyline, following adult learning best practices;
• Develop a range of training materials including presentations, guides, exercises, assessments and quick reference resources;
• Keep all training content fresh and relevant by updating it based on product changes, feedback and evolving business needs;
• Deliver impactful training sessions across formats — in-person, virtual (VILT), webinars and self-paced learning;
• Break down technical topics in a clear, confident and engaging way for different audiences and skill levels;
• Use real-world scenarios, demos and hands-on practice to improve understanding and retention;
• Adapt your delivery style to suit diverse learners across cultures and technical backgrounds;
• Collaborate closely with product, engineering and support teams to ensure content stays accurate and aligned with updates;
• Manage and maintain training content on the LMS, including tracking participation and generating reports;
• Evaluate training effectiveness through feedback, assessments and performance data, and continuously improve learning experiences;
• Contribute to building consistent training standards, templates and best practices across programs.

If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Nidhi Dubey at nidhi.d@sciente.com quoting the job title.

Nidhi Dubey
Lead Technology Talent Acquisition Specialist (APAC)