We are seeking a meticulous and proactive IT Engineer, specializing in Identity and Access Management (IAM) to support and enhance our IAM processes and application landscape.
Mandatory Skill(s)
- Diploma or Degree in Information Technology, Computer Science;
- Has 1–3 years of experience in IT support related work;
- Must have prior experience in IT administration, such as user access management, identity and access management (IAM), or related areas;
- Must have experience with Active Directory and user provisioning tools;
- Basic understanding of IT security and access control best practices;
- Participate in standby/on-call support including weekends, to address urgent ID-related issues;
- Good communication and problem-solving skills.
Desirable Skill(s)
- Knowledge of Microsoft Active Directory and Entra ID.
Responsibilities
- Part of the IT Support to administer and manager IT user accounts;
- Support onboarding and offboarding processes by creating, updating, and deactivating user accounts;
- Create and maintain Active Directory (AD) and application-level user accounts;
- Support development and implementation of system-independent role concepts to better improve authorization management;
- Document user requirements and drive enhancements in the assigned applications;
- Assist in troubleshooting and resolving account-related issues;
- Assist in compiling and executing periodic reviews of user accounts to ensure accuracy and compliance;
- Conduct account reviews to identify any discrepancies or issues;
- Communicate findings and follow-up actions clearly and effectively to relevant stakeholders;
- Support and coordinate user training on assigned applications;
- Collaborate with business departments to support process improvement, error reduction, and cost optimization projects.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Dharinee Pandya at dharinee.pandya@sciente.com quoting the job title.
