We are seeking a Business Analyst, who will be collaborating with users and tech teams to ensure smooth delivery and system enhancements for a reputed bank.
Mandatory Skill(s)
- Must have 2 years of experience as a Business Analyst or Project management professional within banking industry;
- Must have experience in executing User Acceptance Testing (UAT);
- Strong communication and coordination skills for interaction with internal and external stakeholders;
- Ability to analyze and document complex business requirements;
- Must have hands-on experience with tools like JIRA, Confluence and proficiency in Microsoft Excel and SQL;
- Flexibility to work during weekends or off-peak hours for production support and live verifications.
Desirable Skill(s)
- Understanding of call center workflows.
Responsibilities
- Provide support in defect management, including coordination and follow-up with end users and technical support teams;
- Plan, coordinate, and collaborate with business users and technology teams for User Acceptance Testing and Live Verification activities;
- Participate in system enhancement and improvement initiatives to support ongoing optimization;
- Understand project scope, assess change impacts, and document rationale for both impacted and non-impacted projects;
- Gather and rationalize stakeholder requirements and conduct detailed walkthroughs with the technical team;
- Resolve issues through deep business, operational, and technical insight, providing practical and sound recommendations.
If you are interested in this role, click on the “Apply to this job” button below or you could also write in with your CV to Dharinee Pandya at dharinee.pandya@sciente.com quoting the job title.
