The insurance business, at its core, operates on a solid understanding of applied risk management along with the technology skills required to build upon this understanding. The past several years have seen major new developments in digital technology that have raised customers’ experience expectations and also provided insurers with the means to meet them.
The enrichment of the customer experience and the offerings that can be made to them has been made possible by the adoption of digital technologies that help reach out and better engage with customers. These initiatives help improve the claims processing experience and provide more accurate and granular data that allows better tailoring of offerings, pricing and risk assessment, and improved productivity.
Some of the areas in which Sciente Consulting adds immense value in supporting InsurTech initiatives are the following.
- Big Data Analytics
- Marketing analytics
- Internet of Things (IoT)
- Artificial Intelligence (AI) and Machine Learning (ML)
- Mobility and wearable technology